We Want to Make Commercial Printing Easy for Our Clients

Life can be confusing. Printing shouldn’t have to be. We know our clients don’t necessarily spend all their time playing with commercial printing and design tools. That’s why we’ve put together a fun, easy-to-use selection of informational articles, how-to videos, design tips and templates guaranteed to help you take ordinary printing projects and transform them into powerful marketing tools for your business.

When you’re working with East Ridge Printing you’re more than just another name on an order form. You’re part of the family, which is why while you’re reading this a member of our friendly, experienced customer service team is standing by to answer your questions. If you’re stuck, pick up the phone and give us a call at 585-266-4911. After hours, click here to leave us a message and a representative will get back to you within the next 24 hours.

When it’s all said and done, we want every single one of our clients to be able to say, “Well, that was easy!”.

File Saving Info

Mac

Quark XPress   |   Pagemaker   |   Illustrator   |   InDesign   |   TIF — JPEG — PNG

PC

Quark XPress   |   Pagemaker   |   Illustrator   |   InDesign   |   TIF — JPEG — PNG   |   Microsoft Publisher & Word

Quark XPress 4.1 or higher – Mac

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. Do not trust document trapping to “default” when type elements overlap or are in front of graphic elements. Under the “View” menu, select “show trap information”. Select text and change setting from “default/ .144″ to either “knockout” or “overprint” as needed to achieve desired effect.
6. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
7. Under File menu select “collect for output”. Save it in a different folder specified for press on zip media, or burn a cd. (This will include your original document & all linked files) Copy all fonts you have used in your document and put them in the same folder.To check fonts used in the document, go to “Utilities” menu and click on “Usage”.
8. If you want to send through our website, zip or stuff all files and folders and upload just one file.

Pagemaker 6.5 or higher – Mac

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. Double check all linked elements. Under “File Menu” go to “Link Manager” and check preference of “Linked Objects”.
7. While copying files on zip media or burning a cd, make sure that you are copying all files (i.e. original document, all linked photoshop and illustrator files, and all the fonts used in the document.)
8. If you want to send through our website, zip or stuff all files and folders and upload just one file.

Illustrator 8.0 or higher – Mac

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Illustrator files must have fonts “converted to outlines”‘ and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. If you want to send through our website, zip or stuff all Illustrator and linked Photoshop files and upload just one file.

Indesign 1.5 or higher – Mac

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. Under File menu select “Package”. Save it in a different folder specified for press or printing. (This will include your original document & all linked files) Copy all fonts you have used in your document and put them in the same folder.
7. If you want to send through our website, zip or stuff all files and folders and upload just one file.

Tif – Jpeg (JPG) – PNG – Mac and PC

1. Tif – Jpeg (JPG) or PNG files should be @ 300 dpi resolution and in CMYK.

Quark XPress 4.1 or higher – PC

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Use only “Type-1″ or “Postscript Fonts”. DO NOT use “TTF – True Type Fonts”.
4. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
5. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
6. Do not trust document trapping to “default” when type elements overlap or are in front of graphic elements. Under the “View” menu, select “show trap information”. Select text and change setting from “default/ .144″ to either “knockout” or “overprint” as needed to achieve desired effect.
7. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
8. Under File menu select “collect for output”. Save it in a different folder specified for press on zip media, or burn a cd. (This will include your original document & all linked files) Copy all fonts you have used in your document and put them in the same folder.To check fonts used in the document, go to “Utilities” menu and click on “Usage”.
9. If you want to send through our website, zip or stuff all files as listed in no. 8 and upload just one file.

Pagemaker 6.5 or higher – PC

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. Double check all linked elements. Under “File Menu” go to “Link Manager” and check preference of “Linked Objects”.
7. While copying files on zip media or burning a cd, make sure that you are copying all files (i.e. original document, all linked photoshop and illustrator files, and all the fonts used in the document.)
8. If you want to send through our website, zip or stuff all files as listed in no. 7 and upload just one file.

Illustrator 8.0 or higher – PC

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Illustrator files must have fonts “converted to outlines”‘ and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. If you want to send through our website, zip or stuff all Illustrator and linked Photoshop files and upload just one file.

Indesign 1.5 or higher – PC

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution. Duotone mode files must be in “dcs” or “eps” format @ “300 dpi” resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk, pms or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. Under File menu select “Package”. Save it in a different folder specified for press or printing. (This will include your original document & all linked files) Copy all fonts you have used in your document and put them in the same folder.
7. If you want to send through our website, zip or stuff all files and folders upload just one file.

Microsoft-Publisher & Microsoft Word

1. Document size should be the finished size.
2. Include bleed 0.125″ beyond the document edges.
3. Linked Photoshop files must be “cmyk, or grayscale mode” in “tif” format @ 300 dpi resolution.
4. Linked Illustrator files must have fonts “converted to outlines” and must be saved as “eps” format. Make sure that colors are as per your requirements (i.e. cmyk or grayscale).
5. All solid black graphics or text (over 72 pt only) must be “rich black”. The cmyk settings should be “c-60,
   m-40, y-00, k-100″.
6. If you want to send through our website, zip or stuff your Publisher or Word files, linked Photoshop and Illustrator files, all fonts used in documents and upload just one file.